Why Intune Still Feels Like Magic

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I remember when I first started hearing about Microsoft Intune. At the time, I was working in a Managed Service Provider (MSP), primarily supporting small and medium-sized enterprises. Back then, tools like Intune felt like space-age technology. Most of our clients didn’t have the budget for enterprise-grade solutions like Microsoft System Center, and many were only just beginning to adopt Exchange Online. Intune felt like a glimpse into the future, a way to truly revolutionise how organisations used Microsoft 365.

Fast forward to today, and Intune continues to transform organisations of all sizes. Its feature set keeps expanding, and it’s becoming deeply embedded in how businesses secure and manage their devices. Whether you’re a small charity or a large enterprise, Intune offers scalable, cloud-first device management that’s both powerful and accessible.

But if you’re new to Intune or unsure what it actually does, let’s break it down.

What Is Microsoft Intune?

Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). It allows organisations to control how devices are used, enforce security policies, and ensure that corporate data stays protected, whether on company-owned devices or personal ones enrolled through BYOD (Bring Your Own Device) programmes.

With Intune, IT teams can:

  • Enforce compliance policies across Windows, iOS, Android, and macOS devices.
  • Deploy apps and updates remotely.
  • Manage endpoint security configurations.
  • Integrate with Microsoft Defender and Conditional Access.
  • Monitor device health and usage from a central dashboard.

Why It Matters, Especially for SMEs and Charities

For smaller organisations, Intune offers enterprise-grade security without the overhead. It’s part of the Microsoft 365 ecosystem, which many organisations already use, making adoption smoother and more cost-effective.

Intune also supports remote work and hybrid environments, which is increasingly vital for flexible teams. Whether staff are working from a school, a sports facility, or their home office, Intune helps ensure that devices are secure and compliant.

Real-World Impact

In my own journey, I’ve seen firsthand how Intune can simplify operations, reduce risk, and empower teams. It’s not just about locking down devices; it’s about enabling people to work confidently and securely, wherever they are.

For me managing Shine’s infrastructure with Intune has been a godsend, with so many devices across multiple sites it has allowed me to ensure that we are complaint, but also ensuring our devices are consisent across the company.

Final Thoughts

If you’re still relying on manual processes or legacy tools to manage your devices, Intune is worth exploring. It’s not just a tool, it’s a mindset shift towards modern, cloud-first IT management. And for organisations that want to put people first while staying secure, it’s a game-changer.

If you’ve got to the end of this blog and you are wondering, how can I benefit from Intune, or do I have the right licenses, get in touch and I will be happy to help.

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